Terms and conditions of use

Rule 1

 We reserve the right to reject or cancel any order for any reason. No order shall be binding on www.habanostar.com until we accept and confirm. You will receive a notification by email once you complete the checkout. 

Rule 2

 The Client confirm submitting the order that , any credit card information he/she supplies is true, correct and complete,  charges incurred by him/her will be honored by your credit card company. Your billing information must match the information on your credit card statement. If it does not match, your order may be delayed, during the verification process.

Rule 3

 We ship in the original boxes with the bands on. Your cigars will arrive fresh and in original impeccable condition. All of our packages are shipped with  in the most discrete way as possible.

Rule 4

 By placing an order with www.habanostar.com, the Client confirms that he knows the applicable laws pertaining to the purchase and importation of Cuban Cigars from abroad to his shipping address. The Client takes on full legal responsibility for bringing the cigars into his country. www.habanostar.com does not assume any responsibility for any duties, tariffs, taxes, customs, or brokerage fees, delayed shipments or any further inconveniences caused by domestic Customs offices. www.habanostar.com is not in a position to be fully aware of all regulations pertaining to customs offices all over the world hence assumes that each Client is fully aware of the conditions and regulations applied by his domestic customs system.

Rule 5

 The minimum amount of a shopping basket is 50 USD per order. Once placed, orders must be approved by our sales representative. We are not responsible for paying your taxes to any country. The client is responsible for paying any taxes or duties involved in the importation of his/her order into his/her country.

Rule 6 Security and personal data.

 We use SSL secure socket layer market standards for data transfer. All credit card details are treated with our financial partner under  law. Your data is sacred and will not be shared or sold to anyone, period.You can subscribe or unsubscribe to our newsletter by login to your account.

Rule 7

 Cigars are shipped vacuum sealed to keep freshness and moisture level. Shipping will be provided by international postal or courier services and takes between 7 to 20 business days to be delivered depending on your country and destination city. Delays can occur beyond our control for which we are not responsible (customs clearance delays, extreme weather situations, local postal errors). International postal protocol considers a package lost one month after the shipping date, therefore replacements will be sent after this time if the package cannot be located. This will be the reason you cannot select them on checkout. Please contact us for further details.